Customer Service Representative/Sales Specialist Pros Homes Services Joliet, IL Job Details Part-time | Full-time | Contract $1,000 - $2,000 a week 1 day ago Benefits Paid training Paid time off Qualifications Bilingual Customer communication Renovation Multilingual Construction experience Lighting design Full Job Description Overview Join our dynamic team as a Customer Service Representative and Sales Specialist, where your enthusiasm and expertise will drive exceptional customer experiences and high-end sales. In this role, you'll serve as the friendly face of our brand, providing personalized assistance, product knowledge, and innovative solutions to meet our clients' needs. Whether engaging with walk-in customers or managing ongoing client relationships, your energy and professionalism will help foster loyalty and growth. This paid position offers an exciting opportunity to develop your sales skills while delivering outstanding service in a vibrant retail environment. Responsibilities Greet customers warmly, identify their needs, and provide tailored product recommendations across lighting, interior design, renovation, and remodeling solutions Conduct product demonstrations and layout designs using tools like SketchUp or CAD to showcase options effectively Engage in outside sales efforts by building relationships with clients, conducting consultations, and closing high-end sales deals Upsell complementary products such as fixtures, lighting designs, or remodeling materials to maximize customer satisfaction and sales revenue Manage inside sales activities including order processing, POS transactions, cash handling, and maintaining accurate inventory records Develop strong customer relationships through effective communication, follow-up, and personalized service to encourage repeat business Collaborate with team members on merchandising strategies, stock management, and promotional initiatives to enhance store presentation Skills Proven experience in outside sales, construction sales or retail sales with a focus on high-end markets Proficiency in SketchUp, CAD software, or lighting design tools for layout planning and client presentations Strong negotiation skills with the ability to close deals confidently while maintaining customer satisfaction Knowledge of renovation, remodeling processes, construction materials, and maintenance practices Multilingual abilities are a plus for serving diverse customer bases effectively Excellent communication skills—both verbal and written—to build rapport and clearly convey product benefits Organizational skills for managing multiple client interactions, appointments, and inventory tasks efficiently Technical proficiency in Microsoft Office applications and CRM systems for record keeping and client management Experience with merchandising strategies to optimize product displays and store layout design Ability to perform basic math calculations for pricing, discounts, and inventory management Embark on a rewarding career where your passion for sales and customer service makes a real difference! We're committed to supporting your professional growth while providing an energetic environment that celebrates success.

Pay:

$1,000.00 - $2,000.00 per week

Benefits:

Paid time off Paid training

Work Location:

In person