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VCA Animal Hospitals

Client Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Based on Illinois data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,065 / year median in Illinois

-7% projected decline

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Job Description

VCA County West Animal Hospital is a 3-doctor practice located in Kankakee, IL providing high-quality veterinary care including preventive medicine, surgery, dentistry, diagnostics, and client education. At VCA County West, we're passionate about delivering world-class veterinary care while supporting the people who make it possible. With hospitals nationwide, we combine advanced medicine with a compassionate, community-focused approach. As part of Mars Veterinary Health, we're committed to helping our teams grow and making a lasting impact on pets and the people who love them. We're looking for a part-time Client Service Representative who has strong communication and computer skills, as well as the ability to maintain a steady work load in a fast paced, and sometimes high stress environment. Clear and consistent communication is essential in this role. Additional medical or veterinary knowledge is a strong plus. We're excited to welcome someone who is passionate about helping others, is able to keep a positive and compassionate outlook, and brings fresh ideas to help move our hospital forward. Schedule This is a part-time position for up to 20 hours per week based operational needs. If you're looking for a rewarding career where your contributions truly matter, we'd love to hear from you! Based upon experience- pay range is $15.50-17.50/hr If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com (https://www.vcacareers.com/%22http://vcacareers.com//%22) If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance