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AL
Auto Lab Libertyville
Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Illinois data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,275 / year median in Illinois
+11% projected growth
Job Description
Service Advisor Auto Lab Libertyville Libertyville, IL Job Details Full-time $65,000
- $85,000 a year 15 hours ago Benefits Paid training Paid holidays Health insurance 401(k) Paid time off Qualifications Computer operation Customer communication Automotive repair Teamwork Automobile maintenance requirements Sales Customer service In-person customer service Employee relationship building Answering guest questions English High school diploma or GED Managing clients in a customer support role Driver's License Experience working in the automotive repair industry Client retention Relationship selling Computer skills Full Job Description Are you an ambitious, reliable Service Advisor with at least 5-7 years of experience?
The ideal candidate will have:
Sales skills paired with the drive to do what's best for the client. 5-7 years minimum of automotive experience. (Prior experience as a service advisor or technician is preferred.) Strong written and verbal communication skills. Ability to interact well with clients and team members. Strong computer skills. A high school diploma or equivalent. A valid driver's license with no major violations. Fluency in English. (Spanish a plus!) We consider it a plus if you have: ASE Certifications What are the Job Requirements?The ideal candidate must be:
Reliable- Consistently available for schedules of 7 am-5 pm or 8 am-6 pm Monday through Friday. Congenial
- Skilled at building genuine trust and rapport with clients and teammates. Patient
- Happy to answer clients' questions in a warm, helpful and approachable way. Confident
- Naturally establishes credibility to easily earn and maintain client trust. Focused on the Big Picture
- Driven to see the larger goal, stepping up to deliver results that benefit the client, the team, and the business.
Our Compensation Package Includes:
A competitive, performance-based pay plan A retirement plan Health insurance Paid holidays, vacation and personal time off Paid training Reimbursement for ASE Certification examsJob Type:
Full-time Pay:
$65,000.00- $85,000.
Benefits:
401(k) Health insurance Paid time offWork Days:
Monday toFriday Experience:
automotive service: 5 years (Required)License/Certification:
Driver's License (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings