Customer Service & Office Associate at Graue Chevrolet Inc Customer Service & Office Associate at Graue Chevrolet Inc in Lincoln, Illinois Posted in 1 day ago.

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full-time About the Role We're looking for a reliable, detail-oriented Customer Service & Office Associate to be a friendly face and steady hands for our business office. This person will handle day-to-day customer interactions at checkout and on the phone, while also keeping our bookkeeping and cash handling accurate and organized. It's a great fit for someone who enjoys variety, doesn't mind wearing multiple hats, and takes pride in getting the small details right. Key Responsibilities Customer Service & Checkout Greet and assist customers at checkout, processing sales transactions accurately and efficiently Answer incoming phone calls, respond to customer questions, and route calls or take messages as needed Resolve basic customer concerns or escalate issues appropriately Maintain a clean, organized, and welcoming checkout/front area Accounts Receivable Generate and send customer invoices Track outstanding balances and follow up on overdue payments Post and apply customer payments accurately in the accounting system Maintain accurate customer account records Accounts Payable Enter and code vendor bills for payment Prepare and process payments to vendors (checks, ACH, etc.) Match invoices to purchase orders/receipts and resolve discrepancies Maintain organized records of paid and pending bills Cash Handling & Reconciliation Count and reconcile the cash drawer at the start and end of each shift Prepare daily deposits and maintain accurate cash logs Investigate and report any discrepancies promptly General Office & Other Duties Assist with basic filing, data entry, and record-keeping Order and track office/store supplies as needed Support the owner/manager with ad hoc administrative tasks Help with light inventory tracking or receiving, if applicable Take on other duties as they arise in a small business environment - flexibility is key Qualifications High school diploma or equivalent required; additional coursework in accounting/bookkeeping a plus 1+ years of experience in customer service, retail, or office administration (bookkeeping experience preferred) Basic proficiency with accounting software (e.g., QuickBooks) and Microsoft Office/Google Workspace Comfortable handling cash and processing payments accurately Strong verbal communication and phone etiquette High attention to detail and strong organizational skills Ability to multitask and prioritize in a fast-paced, small-team environment Trustworthy and comfortable handling sensitive financial information What We Offer Competitive hourly pay Benefits- PTO, health insurance, etc. Hands-on experience across customer service and small business accounting A supportive, close-knit team environment To Apply please Contact Maria Winchester at 217-735-4444 or maria.winchester@graueinc.com