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Stratitude Consulting

Verizon Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Stratitude Consulting is hiring a full-time, in-person Verizon Customer Service Representative to support our growing Verizon campaign. In this customer-facing role, you'll work directly with customers to provide support, recommend wireless and fiber solutions, manage accounts, and drive sales within local territories. Verizon Customer Service Representatives are what drive our team. As demand for Verizon services continues to grow, we're looking for motivated individuals who are eager to build their skills in sales, customer service, and account management. If you're looking for an opportunity to gain hands-on experience while growing your career with a supportive team, we'd love to meet you. What You'll Do as a Verizon Customer Service Representative Meet directly with customers in assigned locations to discuss Verizon wireless services, internet plans, devices, promotions, and available offers Explain pricing, service options, account features, and upgrades in a clear and professional way Support customer enrollments, account setup, activations, and account updates Help customers compare wireless and internet solutions based on their household needs and usage Build positive customer relationships through communication and follow-up support Track customer interactions, account information, and sales activity Contribute to daily sales goals and customer acquisition efforts within assigned territories Why This Opportunity Stands Out Full-time, customer-facing role where no two days are the same Weekly pay plus uncapped commission opportunities Hands-on experience in sales, customer engagement, telecommunications, and account support Receive ongoing training, skill based coaching, and mentorship to help you succeed Clear career advancement opportunities with a company that promotes based on performance, dedication, and results - not seniority Who We're Looking For Strong communication and people skills Comfortable speaking with customers throughout the day Interested in sales, customer service, telecommunications, or account support Positive, reliable, and motivated attitude Experience in retail, hospitality, food service, warehouse, customer service, or sales is helpful but not required Take advantage of performance-based advancement opportunities, with a clear path for career growth and promotion from within. If you're looking for an opportunity to gain real-world sales experience, build confidence, and work directly with customers in a fast-paced environment, we'd love to meet you
Pay:
$3,000.00 - $5,000.00 per month
Work Location:
In person