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Jung Truck Service, Inc.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Jung Truck Service is hiring for a Customer Service / Logistic Coordinator position. The job requires the ability to take initiative, a good eye for detail, and strong organizational skills. The candidate must capable of working independently and use good time management to the prioritize the daily work load.
Responsibilities:
Enter orders into the Transportation Management System Answer calls from customers and drivers Email customers Enter changes and upload documents into TMS Other duties as assigned Communication & Collaboration Ability to build strong relationships with operations teams, drivers, and customers. Excellent communication, problem-solving, time management, and organizational skills. Education High school diploma or equivalent required.