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Domino's

Customer Service Rep(02852)

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

Greeting customers and taking orders with a smile!

Operating the cash register and collecting payment from customers.

Making consistent products within Domino's Pizza guidelines.

Maintaining a clean and organized work environment from our customer's viewpoint.

Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

A fun and friendly person, who is comfortable talking to strangers.

A team player who is punctual and has a positive attitude!

You are at least 16 years of age.

Pass a Criminal Background check.

QualificationsYou must be 18 years of age or older.

General job duties for all store team membersOperate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

TrainingOrientation and training provided on the job.

Communication SkillsAbility to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator).Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Additional InformationAll your information will be kept confidential according to EEO guidelines.