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Backyard Bowl

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Customer Service Representative Backyard Bowl - 2.5 Milan, IL Job Details Part-time $15 - $16 an hour 5 hours ago Benefits Employee discount Flexible schedule Qualifications Attention to detail Organizational skills Customer support Multi-line phone systems Office management Full Job Description Job Summary We are looking for Great People to Join Our Team! We're looking for dependable, hardworking individuals who bring a positive attitude, good energy, and a strong commitment to doing their best every day. We're looking for people who are:
  • Ready to work and eager to learn.
  • Positive, dependable, and motivated.
  • Friendly with great people skills.
  • Team players who support one another.
  • Reliable and take pride in their work.
  • Committed to providing excellent customer service.
If you enjoy working with people, have a strong work ethic, and want to be part of a positive, supportive team, we'd love to hear from you! Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each caller receives prompt assistance Manage client inquiries via phone and in person, providing accurate information and resolving issues effectively Support office management tasks including calendar management, appointment scheduling, to ensure operational efficiency Assist with front desk duties by greeting visitors, managing visitor logs, and maintaining a professional reception area Demonstrate excellent phone etiquette and strong organizational skills to enhance client communication and overall office productivity Experience Proven customer service background with excellent communication skills in a fast-paced environment Bilingual abilities are considered an asset to effectively serve diverse clients and team members Experience using multi-line phone systems and handling front desk responsibilities is advantageous Strong organization all skills with the ability to multitask efficiently while maintaining attention to detail Join us in delivering outstanding customer support while advancing your administrative expertise! This role offers a vibrant work environment where your proactive attitude and technical skills will thrive. We're committed to fostering a supportive workplace that values your contributions every step of the way.
Pay:
$15.00 - $16.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person