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Lucky's Beer Wine Spirits

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Lucky's Beer Wine Spirits - Mt Vernon Part-time positions available. 1713 S 10th St, Mt Vernon, IL 62864 SUMMARY
OF POSITION
: Responsible for sales work in a liquor store. Duties include but are not limited to: operating cash register; customer service; stocking liquor store coolers and shelves; lifting and carrying beer kegs and cases of merchandise; and general cleaning of store. This position reports to the Liquor Store Manager and may take day-to-day direction from the on-duty Shift Leader.
ROLE AND RESPONSIBILITIES
Rings up retail sales, receives payments and gives change. Check identification to determine eligibility to purchase liquor.
Waits on customers:
finding items on shelves, recommending and selling merchandise to customers, and carrying merchandise to cars. Stocks, arranges and rotates liquor merchandise on shelves, stocks beer coolers and sets up displays. Stocking shelves involves carrying cases of beer, liquor and wine. Performs general cleaning maintenance at the liquor store, including but not limited to: setting up and dismantling displays; dusting shelves, displays, etc.; vacuuming and sweeping floors; removing trash from store; cleaning store and cooler windows; washing shelves and bottles; and cleaning restrooms. Performs such other duties as are consistent with the tasks of the position.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High School graduation or equivalent. Prefer experience with cash register operation and retail sales. Basic knowledge of retail sales and money handling. Strong mathematical aptitude and ability to work with numbers. Ability to meet and deal with the public on a regular basis. Demonstrated excellent customer service and interpersonal skills. Demonstrated excellent communication skills. Must be 21 years of age. Must pass background check. Physical strength to frequently lift cases of merchandise weighing up to 50 pounds. Ability to take merchandise to customer vehicle if/when needed. Able to stand or walk for long periods. Requires frequent bending, twisting, and stooping.
ADDITIONAL
INFORMATIONSchedule:
Seeking part time. Up to 29 hours a week as scheduled during normal operating hours. Holidays and weekends are mandatory.
Job Types:
Part-time, Full-time Pay:
From $13.00 per hour
Benefits:
Employee discount Flexible schedule
Shift:
8 hour shift Evening shift
Work Location:
In person