Customer Service Representative

Customer Service Representative Energy Serv Naperville, IL Job Details Full-time $16 - $20 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Phone communication Organizational skills Appointment scheduling 1 year Communication skills Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Overview:

Looking to trade up to a better opportunity? Energy Services is seeking a motivated and experienced Customer Service Representative to join our growing team. T his role offers competitive hourly pay of $16-$20 per hour , depending on experience. Why join THIS team? Medical, Prescription, Dental, and Vision Insurance Disability & Term Life Insurance 401(k) with company match Ongoing training, professional development, and growth opportunities Paid Holidays Paid Time Off (PTO) What you will do: Handle inbound customer service calls and inquiries Conduct outbound follow-up calls for quality assurance Contact existing customers to discuss services and promotions Schedule and coordinate customer appointments as needed Follow up on customer feedback, including positive and negative reviews Provide accurate information and resolve customer concerns professionally What you bring: 1+ year of experience in a high-volume customer service environment Excellent communication and problem-solving skills Strong attention to detail and organizational skills Team-oriented mindset with a professional, positive attitude High level of integrity and commitment to quality service Ability to pass a background check and drug screen (as applicable per state law)

Posted Min Pay Rate:

USD $16.00/Hr.

Posted Max Pay Rate:

USD $20.00/Hr.