Customer Care Representative

Customer Care Representative

REFER A FRIEND

LaSalle Network is seeking a detail-oriented Customer Care Representative to join a collaborative team in Oak Brook. This Customer Care Representative opportunity blends customer interaction with investigative problem-solving, making it ideal for professionals who enjoy working across systems and teams. As a Customer Care Representative, you'll play a key role in ensuring client satisfaction and operational success. What You'll Do Respond to high-volume inbound calls with professionalism and efficiency Utilize multiple platforms to research and resolve customer issues Communicate clearly via phone and email in a B2B environment Take ownership of cases and ensure timely follow-up Partner with internal teams to deliver seamless service What's Needed 2-3 years of experience in a B2B customer service environment Proven ability to troubleshoot and resolve complex issues Strong multitasking and organizational skills Excellent written and verbal communication Ability to remain calm and professional under pressure Salesforce or SAP experience is a plus

Key Details:

Compensation:

$20-22/hour

Benefits:

LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/

Location:

Oak Brook, IL Work Model:

Fully on-site If you're a motivated Customer Care Representative looking to make a meaningful impact, apply today. Thank you, Kaylyn Nagle Recruiter LaSalle Network