at Teksystems in Oak Brook, Illinois, United States Job Description About the Opportunity We're seeking a Customer Service Representative to join a growing benefits administration team supporting members, employer groups, and brokers. This role is ideal for someone who enjoys helping people, solving problems, and delivering an exceptional customer experience in a fast-paced environment. The position offers a stable, long-term career path with a company known for its strong employee retention, supportive culture, and internal growth opportunities. Responsibilities

+ Handle inbound customer service calls and email inquiries

+ Assist members with enrollment, eligibility, billing, reimbursement, and account-related questions

+ Support

HRA , FSA , COBRA

, and benefits debit card programs

+ Research and resolve customer issues while ensuring accuracy and timely follow-up

+ Navigate multiple systems simultaneously to access member information and document interactions

+ Provide support to members, employer groups, and insurance brokers

+ Maintain accurate records and deliver a high level of customer service Qualifications + 1-3 years of customer service experience

+ Minimum 1 year of phone-based customer service experience

+ Strong communication and interpersonal skills

+ Exceptional attention to detail and accuracy

+ Ability to multitask and work across multiple systems and applications

+ Reliable attendance and strong work ethic

+ Ability to work independently with minimal supervision What We Offer

+ Strong training and support from an experienced team

+ Opportunity for permanent employment and long-term career growth

+ Family-oriented, collaborative work environment

+ Extremely low turnover and strong employee tenure

+ Hybrid work eligibility after successful completion of training and demonstrated performance

+ No weekends and a consistent Monday-Friday schedule

+ Overtime opportunities during open enrollment and special projects Job Type & Location This is a Contract to Hire position based out of Oak Brook, IL. Pay and Benefits The pay range for this position is $26.00

• $28.

00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account ( HSA )
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave ( PTO , Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oak Brook,IL.

Application Deadline This position is anticipated to close on Sep 11, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. To view full details and how to apply, please login or create a Job Seeker account