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TT
TRIM TECH SOLUTIONS LLC
GYM ASSOCIATE CUSTOMER SERVICE AND SALES-MUST BE ABLE TO START IMMEDIATELLY
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Illinois data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,983 / year median in Illinois
-13% projected decline
Job Description
Job Summary We are seeking a friendly and energetic Gym Associate to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting members with their needs, and maintaining a clean and organized gym environment. This role offers an engaging opportunity to work in a dynamic fitness setting, supporting members in achieving their health goals while ensuring smooth daily operations. Responsibilities Greet members and guests with professional phone etiquette, creating a welcoming atmosphere Assist members with product demos of gym equipment and membership options Upsell memberships, personal training packages, and retail products to enhance member experience Manage point-of-sale (POS) transactions accurately, including cash handling and retail sales Maintain merchandising displays and stock gym retail items through proper stocking procedures Ensure cleanliness and organization of the gym floor, including equipment and retail areas Provide exceptional customer service by addressing member inquiries and concerns promptly Support supervising staff in daily operations and ensure adherence to safety protocols Requirements Previous experience in retail sales, cashiering, or customer service is preferred Bilingual skills are a plus to assist a diverse membership base Strong communication skills with the ability to engage positively with members Basic math skills for handling transactions and retail math calculations Familiarity with POS systems, merchandising, and stock management Supervising experience is advantageous but not required Ability to perform multiple tasks efficiently in a fast-paced environment Knowledge of grocery store or retail environments is beneficial but not mandatory Join our team as a Gym Associate to contribute to a positive fitness community while developing valuable sales and customer service skills. This position provides an excellent opportunity for individuals passionate about health, wellness, and helping others succeed.
Hours Mon-Fri 10 AM-4 omm
Hours Mon-Fri 10 AM-4 omm