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PDS Inc

Client Support Associate-Plainfield, IL

Pay: $29/hr

Posted: 3 days ago

Location: Plainfield, IL (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Illinois data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,065 / year median in Illinois

-7% projected decline

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Job Description

Client Support Associate-Plainfield, IL PDS Inc • Plainfield, Illinois •

CONTRACTOR

Updated 08/25/2026 Job Description Job Summary - 2+

Years of IT Experience:

Proficiency with hardware management, including building systems, providing training, and assembling laptops. Relevant certifications are a plus. Familiarity with networking concepts is also required. While a degree is not mandatory, it is considered an advantage. Basic troubleshooting experience with printers is also necessary. -2+

Years of Customer Service Experience:

Strong customer service skills, including professional phone etiquette and the ability to interact effectively with internal staff.

Networking Experience:

Understanding of network infrastructure, with the ability to troubleshoot network-related issues and a solid grasp of networking concepts.

Windows Experience:

A strong working knowledge of Windows operating systems is required.

Compensation:

$29.00 hourly DOE We look forward to reviewing your application. We encourage everyone to apply - even if every box isnât checked for what you are looking for or what is required.

PDSINC, LLC

is an Equal Opportunity Employer. Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.