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Midwest Wholesale

Customer Service Representative/Data Entry

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Illinois data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

Distribution company in Schaumburg is looking for a hard working and motivated individual for a part time data entry and customer service role. Benefits include paid holidays , PTO and 401k. The hours are 9am-4pm Monday through Thursday.
Responsibilities include:
1. Data entry of sales orders into Quickbooks Enterprise 2. Incoming and outgoing phone calls 3. Work on day to day office functions including answering emails, filing etc Quickbooks data entry experience preferred. Customer Service experience preferred. Candidate should be motivated and a self starter. Candidate should have strong interpersonal and communication skills. Experience with Google Sheets and Excel are preferred. This position requires the candidate to possess strong typing skills and the ability to memorize 100's of alpha-numeric item codes. The ideal candidate should be able to multi-task in a fast paced work environment.
Job Type:
Part-time Pay:
$16.00 - $20.00 per hour
Benefits:
401(k) Flexible schedule Paid time off
Experience:
Microsoft Excel:
1 year (Preferred)
Customer Service:
2 years (Preferred)
QuickBooks:
1 year (Preferred)
Language:
English (Required) Ability to
Commute:
Schaumburg, IL 60173 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Flexible Work Schedules
  • Dental Insurance