Customer Service and Data Entry Coordinator responsible for order entry, quote preparation, maintenance work order assignment, goods receipt processing, and customer support activities. Job Requirements High school diploma with 2+ years of experience in data entry and customer service, or an Associate degree with relevant data entry and customer service experience. Data entry experience. Customer service experience. Experience entering orders into business systems. Experience processing purchase orders. Experience handling inbound phone calls. Experience maintaining accurate transactional records. Preferred Skills SAP experience. ServiceMax experience. Experience supporting aftermarket parts or service operations. Experience coordinating urgent orders with shipping or warehouse teams. Experience processing goods receipts. Experience supporting field service operations. Job Responsibilities Answer incoming phone calls and route calls to the appropriate personnel. Develop quotes for aftermarket requests. Enter customer orders into SAP upon receipt of purchase orders. Coordinate with shipping and warehouse teams to process urgent orders. Assign planned maintenance work orders from the ServiceMax queue to appropriate Field Service Engineers. Process goods receipts when parts or instruments arrive. Maintain order, service, and receiving records. Support data entry and customer service activities during periods of increased workload.

Pay:

15-16/hr Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer:

These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

Pay Details:

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.