Chill Passion Inc. is a manufacturer and distributor of beverage dispensing equipment. Established in 2009, we are a small company with customers all over North America. This is a key position for our office to handle customer service and office operations. Main responsibilities of this role include: Entering customer orders correctly Interact with Customers and Vendors via email and phone Handle customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents Work on other day-to-day office functions including data entry May also involve some order shipping and packing as needed.

Skills:

1-5 years of experience in related work preferred The candidate should be motivated and a self-starter Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively This is a full-time position, Monday to Friday, 8:30 am - 5:00 pm. Benefits include bonuses, paid days off, holidays, health insurance, and retirement benefits.

Job Type:

Full-time Job Type:

Full-time Pay:

$36,000.00 - $42,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person