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Renishaw Inc

Customer Service Represenative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

at Renishaw Inc in West Dundee, Illinois, United States Job Description Job Description Renishaw is an innovative engineering company with a proud history of delivering measurement, calibration and precision manufacturing solutions to some of the most complex engineering processes in the world. Since our inception over half a century ago we have grown a global presence with over 70 offices in 39 countries across Europe, Asia Pacific and the Americas and employ a workforce of over 5000 people. The Customer Service Representative interacts with customers to provide and process information in response to inquiries, concerns and requests about products and services. This is primarily an onsite position located at our West Dundee, IL office. Process orders and quotes for material or service received via fax, mail, email telephone, web chat, or personal requests for customers or Renishaw Sales Managers paying special attention to accuracy and detail Directs and expedites orders for customer requirements Confer with customers to provide information about products and services. This may include technical details, pricing, shipping information, anticipated delays and any To view full details and how to apply, please login or create a Job Seeker account