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Customer Enrollment Representative - Entry Level
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Indiana data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$44,398 / year median in Indiana
-6% projected decline
Job Description
RMCO Industries is a telecommunications consulting company based in Terre Haute, IN. Here at RMCO Industries, we pride ourselves on providing direct sales support to our customers. As our team continues to grow, we're looking for an Entry Level Customer Enrollment Representative to join our Verizon campaign. This entry-level opportunity is ideal for individuals looking to build valuable customer service, communication, and sales experience in a customer-facing environment. No previous telecommunications experience is required. We provide hands-on training, ongoing coaching, and opportunities for career growth! As a Customer Enrollment Representative
•Entry Level with us, you will be the first point of contact for customers and will be required to respond to all customer service inquiries, resolve issues, and provide sales assistance regarding client needs. As a Customer Enrollment Representative
•Entry Level, you will directly contribute to client satisfaction and retention by providing effective solutions and fostering positive, in-person relationships with our customers. Key Responsibilities of a Customer Enrollment Representative
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Entry Level :
Provide direct sales support to prospective customers through friendly, helpful, and professional sales presentations as a Customer Enrollment Representative Assist customers with analyzing available Verizon products, making recommendations, placing sales orders, scheduling appointments, and all other steps of the sales process via direct, face-to-face contact as a Customer Enrollment Representative As a Customer Enrollment Representative
•Entry Level, address client concerns and complaints in a calm and empathetic manner, troubleshoot problems, and offer effective sales solutions Develop and maintain a well-rounded understanding of Verizon products and services to continue to provide the most accurate customer service and sales solutions fitted to client needs as a Customer Enrollment Representative As a Customer Enrollment Representative , conduct on-the-ground research to document client feedback, competitor activity, and industry trends to ensure continuous company improvement Collaborate with your fellow Customer Enrollment Representative team members to reach your sales goals What we are looking for in a Customer Enrollment Representative
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Entry Level:
Previous experience in customer service, sales, and/or client relations is a plus, but not required Great communication skills for face-to-face customer interactions Patient individuals are able to resolve issues empathetically and effectively A team player, able to work well in teams as well as independently as needed
Pay:
$800.00
•$1,300.00 per week
Work Location:
In person