1st- Bilingual CSR

1st- Bilingual CSR Pro Resources Staffing Services - 3.7 Fort Wayne, IN Job Details $20 an hour 22 hours ago Qualifications Record keeping Computer operation Spanish Customer communication English Computer skills Cross-functional collaboration Communication skills Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Job Title:

Customer Service Representative (Bilingual)

Pay Rate:

$20/hour

Shift:

1st Shift (Daytime Hours)

Job Type:

Short-Term Assignment Job Summary:

We are seeking a bilingual Customer Service Representative to support a company specializing in the production and distribution of license plates for multiple states. This is a short-term opportunity ideal for individuals with strong communication skills and prior call center experience.

Key Responsibilities:

Handle inbound and outbound customer calls regarding license plate orders, status updates, and general inquiries Provide accurate information and resolve customer concerns in a professional and timely manner Assist customers in both English and Spanish (or other required language) Document interactions and update customer records in the system Collaborate with internal departments to ensure efficient order processing Maintain a high level of customer satisfaction and service quality

Qualifications:

Bilingual (English and Spanish required) Previous call center and/or customer service experience preferred Strong verbal and written communication skills Ability to multitask and navigate computer systems efficiently Detail-oriented with strong problem-solving abilities Reliable and punctual with a positive attitude

Work Environment:

Office/call center setting Fast-paced, team-oriented environment

Additional Information:

Training provided Immediate start available Great opportunity to gain experience with a multi-state manufacturing and service organization #FortWayne