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Scotty's Lawn Equipment

Lawn Equipment Service Writer

Career Insights for Customer Service Representative (General)

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Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

Scotty's Lawn Equipment is looking for a Service Writer to join our team. This position will oversee the service counter while reporting to and assisting the service manager.
Duties include:
customer check in/out, invoicing, processing payments, making progress phone calls, submitting warranty claims, etc. Some heavy lifting will be required. Candidates for this position would ideally have great communication skills, mechanical knowledge, computer and phone skills. This position is full time, Monday-Friday and every other Saturday, 7:30am-5:00pm. Must have valid driver's license. Must be at least 21 years old. Must pass drug screen and background check.
Benefits:
Hourly Wage plus Commission Uniforms Health/Dental Insurance Paid Holidays Paid Vacation 401K Call Drew at 812-867-6978 or apply in person: Scotty's Lawn Equipment 1111 E Warrenton Rd Haubstadt, IN 47639 Scotty's Lawn Equipment has been family owned and operated for 61 years. Scotty's has all outdoor power equipment needs covered, from handheld equipment to commercial zero-turn units, with a wide selection of name brands such as
SCAG, TORO, CUB
CADET, ECHO, STIHL, SHINDAIWA, GENERAC, STINGER, and much more. Great products, convenient services, and dedication to customers has made Scotty's Lawn Equipment the most dependable outdoor power equipment business in the Tri-State.
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Application Question(s): Do you have a valid Driver's License?
Work Location:
In person