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C
CFS
Purchasing/Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Indiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,723 / year median in Indiana
-4% projected decline
Job Description
Purchasing / Customer Service Coordinator LaPorte, IN | Full-Time | Onsite Join a Growing Manufacturing Team! Our client, a well-established, family-owned manufacturing company in LaPorte, is seeking a Purchasing / Customer Service Coordinator to support both customer order processing and purchasing operations. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, is highly organized, and thrives in a role that combines customer service, purchasing, and administrative support. What You'll Do Process customer orders received through email and the company website. Communicate pricing, order approvals, and updates with the sales team. Enter customer orders accurately into the company's system and maintain shared files. Purchase raw materials, packaging, and colorants for multiple manufacturing plants. Consolidate plant purchasing needs and place vendor orders. Track certifications, assign lot numbers, and coordinate deliveries between vendors and manufacturing locations. Maintain accurate purchasing and order records. Utilize Excel to organize and track purchasing and order information. What We're Looking For Required Qualifications Strong Microsoft Excel and Outlook skills. Accurate data entry and excellent attention to detail. Strong written and verbal communication skills. Highly organized, self-motivated, and able to manage multiple priorities. Comfortable working with PDFs and Windows file management. Preferred Qualifications Sage 100 and/or QuickBooks experience. Manufacturing purchasing or raw materials purchasing experience. Experience using Excel features such as Pivot Tables, VLOOKUPs, and Conditional Formatting (preferred but can be learned). Why You'll Love This Opportunity Family-owned company with a collaborative, team-oriented culture. Variety in your day by supporting both purchasing and customer service. Opportunity to work closely with multiple departments and manufacturing locations. Stable, growing business where your contributions make a direct impact. Hands-on role with opportunities to learn new systems and expand your purchasing knowledge.