1st Shift Inbound Answering Service Telephone Agents- MUST be available starting as early as 5am or scheduled as late as 6pm. Join a team that connects people, one call at a time. Are you a great communicator with a calm, friendly voice? Do you enjoy helping people and providing excellent service over the phone? We're looking for dependable, professional individuals to join our team as Telephone Agents in our inbound answering service. Position Requirements Must be available to work weekends and holidays Must type 30 wpm Typical shifts are 7-8 hours Must be at least 18 years of age Must be able to work flexible hours during peak periods or when short handed Ability to handle a variety of tasks in a fast-paced environment Must comply with HIPAA privacy and confidentiality regulations What We're Looking For Clear, pleasant speaking voice and excellent listening skills Strong verbal communication and customer service skills Ability to type accurately and navigate computer systems while speaking with callers Dependable, punctual, and detail-oriented Professional phone etiquette and a positive attitude Availability to work weekends and holidays as scheduled What You'll Do Answer inbound calls promptly and professionally Take accurate messages and relay information to clients Provide courteous and efficient service to every caller Follow client instructions and company procedures Maintain confidentiality and professionalism on every call What We Offer Paid training Ongoing coaching and support Friendly, team-oriented work environment Opportunities to build valuable customer service and communication skills Benefits Paid training Supportive team environment Opportunities for growth and advancement If you're reliable, customer-focused, and enjoy helping others, we'd love to hear from you. We are a equal opportunity employer

Job Type:

Full-time Pay:

$11.50 - $13.70 per hour

Benefits:

401(k) 401(k) matching Dental insurance On-the-job training Referral program Vision insurance People with a criminal record are encouraged to apply Application Question(s): Are you available between 5am and 6pm Monday thru Sunday if scheduled? We are a 24/7, 365 days a year company. Are you available to work all holidays if scheduled?

Work Location:

In person