Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
IF
Indiana Farm Bureau Insurance
Customer Service Associate - Peru
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Indiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,723 / year median in Indiana
-4% projected decline
Job Description
Peru, IN Req ID:
CUSTO005736
Job Category:
Individual Contributor Job Type:
Full-Time Address:
1560 W Logansport Rd, Peru, IN 46970,USA Description Responsibilities:
Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested by the claim's representatives. Provides proof of insurance documents that are requested by clients. Any additional duties assigned by management. Requirements forSuccess:
High school diploma or GED equivalent. 1 year of customer service experience. Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills. Strong time management and problem-solving skills. Strong attention to detail and accuracy.IFBI Perks:
An organization that values work/life balance Paid vacation/sick leave 401(k) with match Fulltime with a Monday - Friday schedule Potential for a yearly bonus with a possible payout of up to 20% of the salary Contests and incentives Benefits eligibility within 30 days of employment Negotiable pay based on level of experience Collaborate in a team environment Paid volunteer hours #FO Qualifications Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Job Category:
Individual Contributor Job Type:
Full-Time 1560 W Logansport Rd Peru, IN, USA, 46970ReqID:
CUSTO005736Benefits
- Paid Time Off (PTO)
- Sick Leave
- Dental Insurance
- 401(k) Plans