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KK INTEGRATED LOGISTICS

Customer Service Rep (CSR) - Troy

Career Insights for Customer Service Representative (General)

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Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

KK Integrated Logistics has an immediate opening for a Customer Service Representative. KKIL offers paid/unpaid time off and flexible scheduling, creating a positive work-life balance for its employees. KKIL offers a competitive compensation package, including retention/referral bonus programs, 401k with 33% company match, and profit share with a match of up to 4% of employee gross earnings.
Customer Service Representative Duties:
Creating shipping documents Inventory control Interfacing with customers The ideal candidate will possess the following: Computer skills: Microsoft Outlook, Microsoft Word, Microsoft Excel Experience with inventory systems Ability to effectively communicate with people inside and outside the organization This is a second-shift (overnight) position, 6p - 6a.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person