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TP
Taco Pros
Cashier and Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Indiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,723 / year median in Indiana
-4% projected decline
Job Description
Job Overview:
We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will have a passion for customer service and sales, with a focus on providing exceptional service to all customers.Duties:
- Greet customers in a friendly and professional manner
- Take drive-thru orders while ensuring speed, accuracy, and excellent customer service
- Process customer transactions accurately and efficiently
- Provide product information, demonstrate features, and assist with product selection
- Handle cash, credit, and check transactions with precision
- Maintain a clean and organized checkout area
- Assist customers with returns, exchanges, and refunds
- Answer customer inquiries via phone, email, or in-person
- Upsell products and services to meet sales goals
Experience:
- Previous experience in retail or customer service preferred
- Ability to sell products effectively
- Proficiency in cash handling procedures
- Experience with technical sales or product demonstrations is a plus
- Knowledge of electronics sales or jewelry sales is beneficial
- Basic math skills for accurate transactions
- Fluency in Spanish is advantageous
- Strong phone etiquette and communication skills
- Commitment to providing outstanding customer service This position offers the opportunity to work in a dynamic retail environment where you can showcase your customer service skills and contribute to the success of our team.
Job Type:
Full-time Pay:
$9.00- $12.