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Horizon Transport, Inc
Order Entry/Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Indiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,723 / year median in Indiana
-4% projected decline
Job Description
Order Entry/Customer Service Representative Horizon Transport, Inc Wakarusa, IN Job Details Full-time From $18 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Managing customer accounts Client inquiry handling Attention to detail Order inquiry handling Client interaction via phone calls Full Job Description Horizon Transport is seeking to fill a full time Order Entry/Customer Service position. Our customer service department is responsible for receiving and entering all transport orders into our system with 100% accuracy. This is a fast paced environment that requires strong attention to detail and the ability to remember many processes. Customer service also handle customer updates and inquiries and communicating any issues to customers. The schedule for this position is full-time, Monday-Friday 8am-5pm and over-time is often required especially during the busy month-end. Ideal candidates will have the following: Professional phone and email etiquette Strong attention to detail Thrive in high paced environment Great attendance record Positive Attitude Experience entering customer data and new orders into computer system (data entry) Preferably have experience in RV Transportation industry