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P & B Cold Storage 3, Inc.

Customer Service Representative - 1st Shift

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Indiana data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,723 / year median in Indiana

-4% projected decline

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Job Description

We are looking for a detail-oriented Full-Time Customer Service Representative for our 1st Shift ( Monday - Thursday 6:00AM - 6:00PM ). This position is a 48 hour a week position. 40 hours straight time with 8 hours of Overtime built in! The Customer Service Representative is responsible for ensuring that all shipping and receiving documents and functions are completed accurately and on time. We pay weekly!! Job Duties of Customer Service Representative (Brief Description): Process and input all customer orders Verify that on-hand inventory is sufficient to cover shipping orders Generate all related paperwork for customer work orders Schedule inbound/outbound orders Manage check in/out window Record keeping Communicate with Shift Supervisor throughout shipping/receiving process Ensure accuracy of all shipping/receiving documents and assist in resolving any discrepancies Skills for
Customer Service Representative:
Attention to detail Ability to operate computer, calculator and telephone Ability to multi-task Effective communication Time Management Self-motivation Must be at least 18 years old Benefits Medical (2 Plans to choose from) Effect 1st of the month after 60 days Employer pays 75% of
EMPLOYEE ONLY
health insurance premium Employer paid Short Term and Life Insurance & AD&D Vision / Dental / Voluntary Life / AD&D PTO after 6 months
Paid Holidays Pay:
From $16.50 per hour
Benefits:
401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply
Work Location:
In person