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Tesla Motors, Inc.

Customer Service Representative

Job Description

Customer Service Representative Tesla Motors, Inc. paid holidays, flex time, 401(k) United States, Kansas, Lenexa Oct 20, 2026

What to Expect

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. What You'll Do

Work scheduling maintenance

Vehicle arrival preparation

Customer communication and expectations

Rental coordination and hand off

Vehicle status updates

Material and supplies reordering

Repair review and delivery What You'll Bring

Strong customer-oriented approach with clients and coworkers

Must be willing to train others

Ability to work independently in limited supervision environments

Microsoft Office experience, preferred

Excellent written and verbal communication skills as well as the ability to follow instructions

Account receivable experience is a plus

Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Earned Wage Access:

Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels) Notify me of jobs like this

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Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Employee Stock Options (ESOs)
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