A prominent organization in the HVAC industry is looking for Customer Service Representative in Lenexa, KS.

Duration:

6 months Pay rate: $31/hr. This role supports project execution by handling costing, billing, documentation, scheduling updates, and general administrative tasks. Major Duties and Responsibilities Manage costing and billing from the first financial agreement through final payment. Issue and reconcile purchase orders. Process documents related to service claims, sales allowances, retrofit work, and labor warranty. Assist in initiating and tracking contract projects to ensure compliance and on‑time completion. Communicate with team members, vendors, and customers regarding project status and shipping updates. Obtain and update client and vendor ship dates. Forward warranty documents and manage receipt of IOMs. Support distribution and receipt of submittals. Perform general administrative duties to support the fulfillment process. Enter orders as required. Train other team members on Project Administrator responsibilities. Perform other duties as assigned. Flexibility to work overtime when needed. Skills and Qualifications Proficient in Microsoft Office and comfortable navigating multiple computer applications. The position uses Salesforce and this may be helpful for candidates to have exposure to. Strong verbal and written communication skills; able to present information clearly and respond to questions. Ability to read and interpret business publications, technical procedures, regulations, and similar materials. Strong reasoning skills, including the ability to define problems, collect and analyze data, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and manage both abstract and concrete variables.

Pay:

$31.00 per hour Expected hours: 40.0 per week People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Experience:

CRM software: 2 years (Required)

Work Location:

In person