Customer Service Representative

Summary - Customer Support Specialist Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS. We're looking for motivated, customer-focused individuals who are ready to make an impact from day one. As a Customer Support Specialist , you'll be on the front lines—supporting customers, coordinating service needs, solving problems, and ensuring every interaction reflects our commitment to excellence. This is an outstanding entry-level opportunity for anyone eager to build a career with a respected, growing organization. If you thrive in a fast-paced environment, enjoy helping people, and want a role with real growth potential, this might be the perfect fit.

Available Shift Options Tuesday-Saturday:

1:00pm-10:00pm

Sunday-Thursday:

1:00pm-10:00pm

Friday-Monday:

11:00am-10:00pm What You'll Do - Customer Support Specialist Be the first point of contact for customers calling in for service, support, or sales—listen, understand, and confidently guide them to the right solution. Gather the details needed to accurately create service tickets and ensure dispatchers can assign the best-fit technician. Provide clear, accurate information about products, services, and pricing when needed. Maintain organized and detailed notes within ticketing systems to support efficient scheduling and follow-up. Represent the company with professionalism, patience, and a positive attitude—no matter the situation. Support the service team with additional administrative or customer-related tasks as needed. What You Bring - Customer Support Specialist High school diploma required; college coursework or degree preferred. 1+ year of customer service or administrative experience. Exceptional attention to detail and strong communication skills. Confidence working independently without close supervision. Ability to stay calm, organized, and efficient in a fast-paced environment. Comfortable using Microsoft Office and other technical tools. Why You'll Love This Role You'll build real industry experience with a well-renowned company. You'll join a supportive team that values growth, communication, and problem-solving. You'll play a key role in helping customers get the service they need—quickly and efficiently. You'll have opportunities to advance as you grow your skills. Ready to Take the Next Step? If you're motivated, customer-focused, and ready to grow your career, we want to meet you . Apply today and take the first step toward joining a team that invests in your success. #LP