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BG
Brite Generators
Customer Service Representative
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Job Description
Full time (OFFICE) Customer Service Representative What You'll Do Answer inbound calls and emails, schedule site visits, installs, and maintenance Create work orders, handle parts orders and RMAs, and coordinate crews Keep customers updated on permits and utility coordination Maintain records, warranties, and service plans in the CRM Take payments and close out jobs with accurate documentation What You Bring 2+ years in electrical, generator, or related trades Comfortable with 120/240V single phase, neutral/ground separation, bonding, and ATS wiring Can read prints, follow NEC best practices, and work safely around live equipment Valid driver's license and clean record, able to lift 75 lbs, comfortable with ladders Pride in workmanship, on-time, neat, and customer-friendly