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Domino's

Customer Service Rep (01427) - 8404 Preston Hwy

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,411 / year median in Kentucky

-6% projected decline

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Job Description

Job DescriptionJoin our dynamic team as a Customer Service Representative at our 8404 Preston Hwy location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

Answer incoming phone calls and take customer orders accurately and professionallyProcess cash and credit card transactionsPrepare and make pizzas according to company standardsMaintain a clean and organized work environmentProvide outstanding customer service, addressing inquiries and resolving issues promptlyCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanliness and hygiene standardsPerform additional duties as assigned by managementQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, both verbal and writtenCapability to follow directions and adhere to company policies and proceduresProficiency in multitasking and working efficiently in a fast-paced environmentBasic math skills for handling cash transactions accuratelyPhysical ability to lift up to 25 lbs and stand for extended periodsFlexibility to work weekends, holidays, and various shifts as neededBasic computer skills for operating point-of-sale systemsKeen attention to detail to ensure order accuracyEffective time management skills to handle multiple tasks simultaneouslyTeam-oriented mindset with a willingness to assist colleagues as neededHigh school diploma or equivalent preferred, but not requiredAdditional InformationAll your information will be kept confidential according to EEO guidelines.