Job Summary BC Pack & Ship / Business Connections is looking for a dependable, friendly Customer Service & Office Associate to join our team in London, Kentucky. This is a full-time position working in our front office and shipping center. This is a varied position—you may be helping someone ship a package one minute, answering a Business Connections phone call the next, or assisting a customer with printing, mailbox, or notary services. Assist customers with UPS, FedEx, USPS and DHL shipping Package and prepare customer shipments Answer incoming calls for BC Pack & Ship and Business Connections Professionally assist customers, tenants and callers Provide printing, copying and mailbox services Perform basic office and administrative duties Use computers and multiple business software systems Learn our services, pricing and procedures Perform notary services after becoming commissioned Maintain a clean and organized customer/service area Work independently when necessary

Requirements:

Must be at least 18 years old Strong customer-service and communication skills Comfortable answering business telephone calls Basic computer skills and ability to learn new software Dependable and punctual Able to multitask in a customer-facing environment Willing to become a Kentucky Notary Public Flexible with scheduling when necessary Must be available for extended hours, potentially until 7:00 PM during the Christmas shipping season

Schedule:

Full-time hours. Schedule may vary based on business needs and employee coverage.

Location:

BC Pack & Ship / Business Connections, 1340 S Laurel Rd, London, KY 40741 Experience in customer service, retail, shipping or an office environment is helpful, but we are willing to train the right person.

Pay:

$10.00 - $11.00 per hour Expected hours: No more than 40.0 per week

Benefits:

On-the-job training

Work Location:

In person