Essential Functions & Responsibilities:

Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations. Identifies cross-sell opportunities and cross-sells services to members. Ensures the appropriate records are maintained and required reports are prepared. Assists other departments as needed. Maintains member account information on computer system. Performs other job related duties required or assigned.

Knowledge & Skills:

One year to three years of similar or related experience. A high school education or GED Good listening and telephone skills; able to operate a 10-key calculator, typewriter, and computer keyboard; able to make decisions with minimum information Autotruck is an equal opportunity employer. Employment decisions at Autotruck will be based on merit, qualifications, and abilities. Autotruck does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, physical or mental disability status, pregnancy, genetic information including family medical history, protected military or veteran status, sexual orientation, marital status, gender identity or expression, (\"Protected Classes\") or any other characteristic protected by federal, state and local laws.

Job Type:

Full-time Pay:

$19.09 - $23.86 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Banking:

1 year (Preferred)

Work Location:

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