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D
Domino's
Customer Service Rep (01429) - 11517 Shelbyville Rd.
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Kentucky data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,411 / year median in Kentucky
-6% projected decline
Job Description
Job DescriptionDomino's Pizza in Louisville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11517 Shelbyville Rd. location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactionsProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededHandle and lift items weighing up to 25 lbs.
QualificationsStrong communication skills with the ability to interact professionally with customers and team membersFlexibility to work various shifts, including weekends and holidaysAbility to follow directions and adhere to company policies and proceduresBasic math skills for handling cash transactionsPhysical ability to stand for extended periods and lift up to 25 lbs.
Positive attitude and friendly demeanorTeam player mentality with a willingness to assist colleagues as neededAbility to work efficiently in a fast-paced environmentStrong attention to detail and organizational skillsPrevious customer service experience is a plus, but not requiredFood handling experience is beneficial, but training will be provided
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Answer phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactionsProvide exceptional customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environmentCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks as neededHandle and lift items weighing up to 25 lbs.
QualificationsStrong communication skills with the ability to interact professionally with customers and team membersFlexibility to work various shifts, including weekends and holidaysAbility to follow directions and adhere to company policies and proceduresBasic math skills for handling cash transactionsPhysical ability to stand for extended periods and lift up to 25 lbs.
Positive attitude and friendly demeanorTeam player mentality with a willingness to assist colleagues as neededAbility to work efficiently in a fast-paced environmentStrong attention to detail and organizational skillsPrevious customer service experience is a plus, but not requiredFood handling experience is beneficial, but training will be provided
Note:
Applicants must be able to pass a pre-employment drug test and criminal background check.Additional InformationAll your information will be kept confidential according to EEO guidelines.