IMPORTANT
READ BEFORE APPLYING
Your Indeed application is only the first step and is NOT considered a complete application. To be considered for this position, you must complete our short pre-interview application using the link below after submitting your Indeed application: https://form.jotform.com/sah3688/CSR Applications are reviewed only after both your Indeed application and the pre-interview application have been received. Applicants are expected to complete the pre-interview application within 7 days of applying. As a courtesy, we will send one reminder if it has not been completed. Applicants who do not complete the pre-interview application within 48 hours of the reminder will be removed from consideration. If you experience any technical difficulties accessing the application, please contact us. You are also welcome to stop by our office to use one of our devices to complete the application. We are currently seeking an outgoing, friendly, and team-oriented individual to join our practice as a Full-Time Veterinary Client Service Specialist. Are you compassionate and empathetic with strong communication skills? Do you excel at multitasking and staying organized in a fast-paced environment? Do you have a genuine desire to serve pets and their parents? If so, you may be a great fit for our friendly, family-oriented team. At a fundamental level, VCSS are responsible for answering clinic communications (phone, email, social media, etc.), scheduling appointments, handling billing, providing basic veterinary education, and maintaining the cleanliness and organization of the reception area. In this role, VCSS are often the first point of contact for clients and their pets and are essential in creating a critically important first impression of our practice. While this position may sound similar to a traditional reception role, VCSS have a far greater impact on the overall client experience and daily clinic operations.
Please note:
We are not accepting applications from individuals currently enrolled in veterinary technician/assistant training programs. No phone calls or Facebook messages, please.
Job Type:
Full-time Pay:
$14.00
- $15.00 per hour Expected hours: 30.0
- 40.
0 per week
Benefits:
401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Uniform allowance Vision insurance Application Question(s):
- This position requires reliable attendance Monday through Friday between 7:15 a.m
- 5:15 p.m. Saturday 7:45 a.m.
- 12:15 p.m. Are you able to meet this schedule? (Please answer Yes or No.)
- Are you currently enrolled in a veterinary technician or veterinary assistant training program?
(Please answer Yes or No.)
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Work Location:
In person