Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
SH
SAFE HARBOR INSURANCE SERV., LLC
Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Kentucky data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,411 / year median in Kentucky
-6% projected decline
Job Description
Overview Join our dynamic team as a Customer Service Representative and become the friendly, efficient voice of our organization! In this vital role, you will serve as the first point of contact for clients and visitors, providing exceptional support through phone, email, and in-person interactions. Your enthusiasm and organizational skills will help ensure smooth office operations, foster positive client relationships, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your communication and administrative expertise in a fast-paced setting. Responsibilities Manage multi-line phone systems with professionalism, ensuring prompt and courteous responses to inquiries Greet visitors at the front desk, directing them appropriately and maintaining a positive first impression Handle data entry tasks accurately using spreadsheets, Microsoft Office applications, and Google Workspace tools Support office management activities such as filing, document proofreading, and maintaining organized records Assist with calendar management and appointment scheduling for staff or clients Provide customer support via phone, email, or in person by addressing questions and resolving issues efficiently Perform clerical duties including filing, document processing, and maintaining office supplies Qualifications Proven experience in office management or administrative roles with strong organizational skills Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software Prior experience with data entry, filing systems, and clerical tasks in a professional environment Strong customer service skills with the ability to communicate clearly via phone and in person Familiarity with multi-line phone systems and office equipment such as fax machines or printers Bilingual abilities are a plus to support diverse client needs Demonstrated time management skills to prioritize tasks effectively in a busy setting Join us if you're eager to leverage your office experience while delivering outstanding customer service! We value energetic individuals who are detail-oriented, tech-savvy, and ready to contribute to a vibrant team atmosphere. This paid role is ideal for those looking to grow their administrative expertise while making a meaningful impact every day.