Job Summary Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process. In this entry-level role, you will enter sales orders received from our Account Managers into our database. Customer Service Representatives are the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer's specifications. Responsibilities Entering orders into our ERP system Creating sales orders in accordance with specifications used by Tube Supply and/or customers, which may also include the creation of special process purchase orders (SPO) Create purchase orders for the Sales department for external material (Buyouts) Match Mill Test Reports according to the order & specifications supplied by Sales Track and troubleshoot orders Correct discrepancies between purchase orders and received product Comply with all HSE, QMS, and Corporate policies at Tube Supply Perform other duties as assigned by management Requirements Bachelors degree required Excellent problem-solving skills Ability to work in a fast-paced environment Proficient at data-entry Bilingual, English and Spanish preferred

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance Application Question(s): This position works in the office everyday, Monday-Friday from 8:00am-5:00pm. Are you okay with this schedule? Do you have data-entry experience? What hourly rate are you looking for?

Work Location:

In person