Customer Service Associate Netrovian Systems Group Marrero, LA Job Details Full-time $23 - $24 an hour 17 hours ago Benefits Paid training Dental insurance Opportunities for advancement Qualifications Computer Science Enterprise software Java Bachelor's degree Information Technology Full Job Description We're hiring enthusiastic, friendly, and customer-focused individuals to join our growing team. If you enjoy solving problems, working with people, and delivering outstanding service, this is an exciting opportunity to join a supportive workplace with real opportunities for advancement. Whether you have experience in customer service, retail, hospitality, call center, or sales, or you're looking to begin an entry-level customer service career, we provide paid training, ongoing coaching, and a clear path for professional growth. About the Position As a Customer Service Associate, you'll be responsible for assisting customers, answering questions, resolving concerns, and ensuring every interaction is handled with professionalism and care. You'll help create exceptional customer experiences while supporting the daily success of the team. This position is ideal for candidates searching for Customer Service Associate Jobs, Customer Service Representative Jobs, Customer Support Jobs, Customer Care Jobs, Client Services Jobs, Customer Experience Jobs, Retail Customer Service Jobs, Customer Success Jobs, Entry-Level Customer Service Jobs, and Customer Service Careers in New Orleans, LA. What You'll Do Customer Support & Service Welcome customers with a friendly, professional, and positive attitude. Respond to customer inquiries in person, by phone, or through email. Provide accurate information about products, services, pricing, and company policies. Resolve customer concerns efficiently while delivering exceptional service. Escalate complex issues to the appropriate department when necessary. Build strong customer relationships through personalized support. Customer Experience & Engagement Listen carefully to understand customer needs and recommend appropriate solutions. Deliver fast, courteous, and efficient service during every interaction. Promote products, services, and current promotions when appropriate. Help improve customer satisfaction and customer loyalty. Maintain a customer-first mindset in every situation. Administrative Support Accurately document customer interactions using company systems. Update customer records and account information. Complete data entry and administrative tasks with attention to detail. Follow company procedures, quality standards, and compliance requirements. Protect confidential customer information. Team Collaboration Work closely with coworkers and management to achieve customer service goals. Participate in paid training, coaching sessions, and ongoing professional development. Share customer feedback to improve business processes and service quality. Support a positive, collaborative, and customer-focused work environment. What We're Looking For Excellent verbal and written communication skills. Outstanding customer service and interpersonal abilities. Positive attitude with a customer-first approach. Strong problem-solving and critical-thinking skills. Basic computer proficiency and the ability to learn CRM and customer service software. Strong organizational and multitasking abilities. Excellent attention to detail and accuracy. Reliable, dependable, and professional. Ability to work independently and as part of a team. Flexible availability, including evenings, weekends, and holidays as needed. Previous experience as a Customer Service Associate, Customer Service Representative, Customer Support Representative, Retail Associate, Sales Associate, Call Center Representative, Hospitality Associate, Client Services Representative, Receptionist, or another customer-facing role is preferred but not required. Comprehensive paid training is provided for motivated candidates. Why Join Our Team? Competitive hourly pay Paid training and comprehensive onboarding Full-time and part-time opportunities available Performance-based incentives Career advancement opportunities Supportive leadership and collaborative work environment Employee recognition and appreciation programs Ongoing coaching and professional development Apply Today If you're ready to build a rewarding career in customer service, customer support, customer care, client services, retail customer service, and customer experience, we'd love to hear from you. Submit your resume today to be considered for our Customer Service Associate position in New Orleans, LA. Applications are reviewed regularly, and qualified candidates will be contacted regarding the next steps in the hiring process. Apply today and start your next opportunity as a Customer Service Associate in New Orleans, LA, where your communication skills, professionalism, and passion for helping people will make a lasting impact on every customer you serve.

Pay:

$23.00 - $24.00 per hour

Benefits:

Dental insurance

Work Location:

In person