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Avflight Corporation
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Louisiana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$33,915 / year median in Louisiana
+2% projected growth
Job Description
Customer Service Representative
Avflight Corporation
- Monroe, Louisiana
PERMANENT
Updated 08/2026 Job Description Job SummaryGeneral Purpose of Job:
The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.Duties:
- Provide superior customer service to crew members and passengers
- Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
- Resolve customer requests, questions and complaints regarding Avflight' s services or products
- Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
- Perform other duties as assigned
Qualifications:
- High school diploma or GED
- Must be 18 years or older
- Hotel/hospitality/customer service experience a plus
- Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
- Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
- Must pass background check, pre-employment drug test and obtain security clearance
- Must have valid Driver's license
Competency/Behavioral Requirements:
- Must be available for holidays and weekends if needed
- Experience in aviation is a plus
- Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
- Must have the ability to multitask; excellent communication and organizational skills.
- Be pleasant with others on the job and display a good-natured, cooperative attitude EEO/AA Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.