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McGovern Automotive Group

Service Advisor - Chevrolet Arlington, MA

Pay: $90,000/yr

Posted: 4 weeks ago

Location: Arlington, MA (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/10/2026

Career Insights for Automotive Customer Service Representative

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Based on Massachusetts data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,405 / year median in Massachusetts

+13% projected growth

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Job Description

Service Advisor - Chevrolet Arlington, MA McGovern Automotive Group - 4.2 Arlington, MA Job Details Full-time $90,000 a year 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Customer communication

Full Job Description Pay:

From $90,000.00 per year Job description: McGovern Chevrolet of Arlington, part of the McGovern Automotive Group - part of a growing automotive dealership group - is hiring an Experienced Service Advisor to join our exceptional team in Arlington, Massachusetts!

Service Advisor Responsibilities:

Document customer's vehicle concerns and reasons for bringing their vehicle in for service/repair Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts and labor pricing tools Verify vehicle warranty and service contract coverage and explain any relevant provisions and exclusions to customers Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtain proper authorization and approval signatures for all repairs; enter RO into service database Manage customer complaints or issues with professionalism

Service Advisor Qualifications:

Maintains core knowledge of products and product updates Possesses excellent verbal and written communication skills Meets deadlines, prioritizes assignments, and multi-tasks under pressure Is self-motivated, organized, detail oriented, and success driven Is team-oriented with a desire to achieve both individual and collective goals Understands and complies with federal, state and local regulations Holds valid driver's license Able to pass background and drug screenings If you are interested in building a career at a family owned, innovative, and fast paced organization, please contact us. McGovern Automotive Group is an Equal Opportunity Employer and is a drug-free workplace.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person