A growing traffic data collection firm is seeking to fill one (1) open Administrative Assistant - Client Management position in our Auburn, MA Office. Industry experience is not required. Working directly with engineering firms and public agencies, we provide studies that assist in the development, maintenance, and operations of roadways, interstates, parking complexes, intersections, and much more. Our success is attributed to knowledgeable staff and above-and-beyond customer service. This position acts as a point of contact between our clients and the company. This role is responsible for providing a high standard of customer service through clear and effective communication with our clients. Duties include project estimation, mapping, client correspondence, creating and maintaining project documentation, coordinating with internal operations, providing project updates to our clients, managing client expectations, reviewing and executing contracts, market research, new-client outreach, and performing internal administrative tasks. This is largely an office position, but will at times require travel to visit with our clients and to attend industry events.

Required Qualifications:

Great communication skills (email and oral) Detail oriented Highly organized Proficiency with Microsoft Office (Word and Excel) Experience reading and understanding maps Experience with Google Drive Experience communicating directly with clients

Preferred Qualifications:

Experience with mapping software (e.g. Google Earth) Estimating experience Experience reading contracts Data entry experience Experience planning projects

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Job Type:

Full-time Pay:

$22.00 - $24.00 per hour Application Question(s): Did you fully review this ad (i.e. pay rate, expectations, etc.) and are you interested in proceeding with an interview?

Work Location:

In person