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Premier Companies

Experienced Service Advisor

Career Insights for Automotive Customer Service Representative

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Scorecard

Based on Massachusetts data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,405 / year median in Massachusetts

+13% projected growth

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Job Description

Premier Companies has an outstanding opportunity for Experienced
SERVICE ADVISORS
to join our team of professionals. The expectation of this role is to be part of a team that delivers a memorable customer experience. As a Service Advisor you will facilitate the customer process for proper maintenance, repair and all other vehicle needs as the face of the dealership. You will be accountable to maintain manufacture standards for documentation and product knowledge.
Job Duties include:
Greeting customers and establishing maintenance or repair needs. Communicating with customer on needs assessment and establishing a completion time. Ensuring that all customer expectations have been met. Provide proper documentation for the customer and the company for the work performed. Job Requirements Candidates must have prior experience as Service Advisor, desire to succeed, good communication skills, be highly organized, possess great time management skills, present a professional appearance and demeanor and valid drivers license. Must be able to work 40-45 hrs per week including Saturdays.'
Job Type:
Full-time Pay:
$80,000.00 - $100,000.00 per year
Shift:
8 hour shift
Work Days:
Monday to Friday Rotating weekends Ability to
Commute:
Hyannis, MA 02601 (Required) Ability to
Relocate:
Hyannis, MA 02601: Relocate before starting work (Required)
Work Location:
In person