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Kupel's Bakery

Customer Service Counter Help

Entry-Level JobVerifiedNo experience needed

Pay: $16–$18/hr

Posted: 2 weeks ago

Location: Brookline, MA (Onsite)

Last Updated: 1 week ago

Hours: Part-Time

Expires: 10/1/2026

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Customer Service Counter Help Kupel's Bakery Brookline, MA Job Details Part-time $16 - $18 an hour 6 hours ago Benefits Paid time off Qualifications Food handling Customer service Merchandising Full Job Description A longstanding and very popular Bakery in Brookline is looking to hire additional counter help individuals to join our hardworking team. Ideal candidates are expected to work Weekends as well as, Early Morning Shifts (Open 5AM-1PM), Mid Day (8-4PM) or Closing shifts (11AM-6PM). Pay Starts at $16.00 an hour + Cash & Credit Card Tips (~+ $5.00/hr More) Responsibilities Learn the business & products offered Work the Cash Register Comfortable preparing food for customers Preparing/Chopping ingredients Stocking the shelves Able to lift up to 25 lbs Can work in a fast paced environment as weekends can be very busy Answering Phone Other Miscellaneous tasks

Early Shift:

Turn on Mobile Tablets (Square, Grubhub, Uber Eats) & TV menus Preparing the store for opening - removing covers from equipment, and tables Set up outdoor Chairs & Tables Prepare Scheduled orders for the day Prepare/slice toppings & vegetables for the day Other miscellaneous tasks

Closing Shift:

Shut down Mobile Tablets & TV Menus Sweep and Mop the floors Clean the cases, food & beverage stations Stack and secure the outdoor seating Stock and store unsold merchandise for the day Other miscellaneous tasks Ownership is present in day to day activities and the business is expanding, so there is definitely opportunity for growth, for driven, responsible individuals.

Pay:

$16.00 - $18.00 per hour Expected hours: 12.0 - 30.0 per week

Benefits:

Paid time off

Work Location:

In person