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Beacon Hill Staffing Group, LLC

Client Service Associate

Career Insights for Client Service Representative / Associate

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Based on Massachusetts data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$48,048 / year median in Massachusetts

-6% projected decline

Explore Career

Job Description

Client Service Associate at Beacon Hill Staffing Group, LLC Client Service Associate at Beacon Hill Staffing Group, LLC in Canton, Massachusetts Posted in 7 days ago. $25.00 - $30.00 per hour Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Client Service Associate - Hybrid / Canton, MA Our client, a growing financial services organization, is seeking a Client Service Associate to support client account administration and day-to-day service operations. This role will work closely with internal teams and clients to ensure account maintenance, transaction processing, documentation management, and client support activities are completed accurately and efficiently. Responsibilities Serve as a primary point of contact for client service requests and account inquiries Support account opening, maintenance, and closing processes Process transactions, including deposits, withdrawals, transfers, and other account activities Assist with client documentation, compliance requirements, and record maintenance Provide support for online banking platforms and related client requests Partner with internal teams to coordinate account and lending-related activities Prepare reports, client meeting materials, and administrative documentation Support operational processes, audits, and special projects as needed Qualifications 3+ years of banking or financial services experience Bachelor's degree preferred Proficiency with Microsoft Office and Salesforce preferred Exposure to lending operations or private banking environments is a plus Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance