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D
Domino's
Customer Service Rep(03081) - 85 Maple St.
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Job Description
ABOUT THE JOB
- Uphold Domino's standards of grooming, uniform, and appearance.
- Collect cash and credit card payments.
- Promote pizza products and specials.
- Receive cross-training for preparing products and ingredients,closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
- Check products for accuracy against quality standards.
- Exhibit a sense of urgency when answering store phones or helping carryout customers.
- Provide quality customer service to internal and external customers both over the phone and in person.
- Speak and write clearly and accurately.
- Exhibit comprehension of using a computer based order entry system.
- Contribute to and promote an atmosphere of teamwork, energy, and fun.