Customer Service Representative Copart, Inc - 2.6 Assonet, MA Job Details Full-time From $20.03 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Basic math Administrative experience High school diploma or GED Desktop applications Multi-line phone systems Typing Productivity software 10 key typing Office experience Full Job Description The CSR provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.

HIRING NOW!

CAREER

ADVANCEMENT!

Essential Duties:

 Receive and process payments.  Update lot (vehicle) notes in the system.  Answer multi-line telephone in a professional manner.  Face to face customer interaction.  Use company resources to gather information and offer solutions to meet customer needs.  Contact clients to obtain vehicle pick-up information.  File documents according to criteria.  Process mail incoming and outgoing per criteria.  Read and interpret various reports and documents.  Proper completion of sale documents.  Other duties as assigned.

MINIMUM REQUIREMENTS

 One year of office support experience in a customer service role.  High School diploma.  Excellent customer service skills and attitude.  Excellent written and verbal skills.  Proficient with office equipment.  Basic math skills.  Attention to detail.  Problem solving.  Computer proficiency - MS Suite.  Typing speed 45WPM.  Basic 10 Key proficiency.  Professional appearance.  Ability to multi task in a fast paced environment.  Bilingual skills a plus.  Occasional overtime as needed.' '

Work Location:

One location Work Remotely No' '

Work Location:

One location

Work Remotely No Job Type:

Full-time Pay:

From $20.03 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have experience working in a call center like environment? do you have reliable transportation?

Work Location:

In person