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Marathon

Bilingual Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

NOW HIRING
-- We are seeking a Staffing Specialist in our Leominster office.
Schedule:
Mon-Fri 8am-5pm
Starting Pay:
$45K + based on experience
Location:
Leominster, MA Benefits:
Health insurance, Dental insurance, Vision insurance, 401k, Paid Time Off, Short-Term Disability, among others
Job Responsibilities:
Source, screen, interview, and place candidates for a variety of roles across multiple industries. Build and maintain talent pipelines using job boards, social media, referrals, and networking. Match candidate qualifications and career goals with client hiring needs. Coordinate interviews, conduct reference/background checks, and maintain accurate ATS records. Provide ongoing communication and support to candidates throughout the hiring process. Develop and maintain strong relationships with clients, hiring managers, and HR professionals. Generate new business opportunities through outreach, networking, and client meetings. Partner with recruiting teams to deliver timely staffing solutions and support client accounts. Assist with service agreements, pricing discussions, and business development initiatives. Process payroll, maintain employee documentation, and ensure compliance with employment regulations and company policies. Support hiring events, job fairs, reporting, and workplace incident documentation. Our team is actively reviewing applications. Apply today for fast consideration! Marathon Staffing is an
Equal Opportunity Employer MTR Pay:
From $45,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person