Customer Service and Sales Representative NEE Inc. Malden, MA Job Details Full-time $55,000 - $65,000 a year 1 hour ago Benefits Health insurance 401(k) Professional development assistance Qualifications Managing customer accounts Customer communication Account development Managing clients in a customer support role Managing clients in a business operations role Account management Full Job Description We're looking for a Customer Service and Sales Representative to provide customers with prompt, effective and personalized service. To succeed in this role, you should be energetic and enjoy interacting with people. The ideal candidate will also have strong communication and problem-solving skills. Our goal is to provide excellent customer service by identifying customers needs, resolving their concerns, and making sure they understand our products. Ultimately, you should be able to respond to customer inquiries with accuracy and professionalism in order to strengthen loyalty and increase repeat purchases.

Responsibilities:

Respond to customer queries by utilizing customer relationship management systems. Provide solutions to customers and answer complex questions on products and services. Promote daily deals and process orders. Manage account information working with other departments in the company to provide personalized service for repeat customers. Suggest new products or bundles to drive up sales. Receive feedback from customers and provide prompt responses to resolve queries. Maintain accurate records of sales.

Job Type:

Full-time Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k) Health insurance Professional development assistance

Work Location:

In person