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NI
NEE Inc.
Customer Service and Sales Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Customer Service and Sales Representative NEE Inc. Malden, MA Job Details Full-time $55,000 - $65,000 a year 1 hour ago Benefits Health insurance 401(k) Professional development assistance Qualifications Managing customer accounts Customer communication Account development Managing clients in a customer support role Managing clients in a business operations role Account management Full Job Description We're looking for a Customer Service and Sales Representative to provide customers with prompt, effective and personalized service. To succeed in this role, you should be energetic and enjoy interacting with people. The ideal candidate will also have strong communication and problem-solving skills. Our goal is to provide excellent customer service by identifying customers needs, resolving their concerns, and making sure they understand our products. Ultimately, you should be able to respond to customer inquiries with accuracy and professionalism in order to strengthen loyalty and increase repeat purchases.